Jane Pole is the supervisor of the Academic Support Center at Ferris State University. Jane earned a B.S. in Education from Ohio State University and received a Master's degree in Career and Technical Education from Ferris State University. Jane has been an employee of Ferris since 1989 in various roles and she was the co-supervisor of the Center from 1997 to 2008. Jane also teaches and advises students in FSUS seminars.

Marcia Schuberg is a paraprofessional in the Academic Support Center at Ferris State University. In 1979, Marcia received an Associate in Applied Science degree in the Legal Studies Program from Ferris State University. She has worked for several local law offices, for Big Rapids Public Schools, and was director of the Humanities Council of West Central Michigan. Marcia's duties at the Academic Support Center include presenting one on one and small group appointments to students enrolled in UNIV 101, FSUS, Directed Studies and to students campus wide. Marcia also makes presentations for the ASC Speaker Series. She has been employed by Ferris since 2001.

Julie Urick has been the clerical support for the Academic Support Center since 1997. She is responsible for managing the front desk, managing student payroll, supervising student employees, managing statistics and producing reports. She is the main contact for internal and external inquiries. She is responsible for various other duties including appointment scheduling, Center promotion, office purchasing, organizing student employee events, creating the ASC newsletter ("Tutor Times"), and various other duties.