College/Unit: Information Services & Technology

2005 - 2006 Planning

Reporting Units:

  • Academic Technology Services
  • Applications Group
  • Student & Administrative Technology Services
  • Technical Services
  • Technology Assistance Center
  • Telecommunications

 

Significant Areas of Success:

  • Reorganized end user desktop support
  • Leadership role in supporting Banner
  • Consistent user Id authentication for all systems at FSU
  • MyFSU for campus-wide communications
  • Consistent communications for all computer technicians
  • Software planning process for computer labs and classrooms
  • Perfigo authentication system on student networks
  • Survey of student satisfaction with IT service
  • New internet & TV services
  • Residence Hall network upgrades
  • Implemented new internet firewall
  • New server architectures for Banner and Auxiliary systems

 

Ongoing/Proposed Significant Activities:

  • IT support for Banner and Auxiliary systems
  • Leadership role in PC replacement strategy
  • Leadership role recommending campus wireless strategy
  • IT Disaster Recovery Planning
  • Single sign on for strategic applications via MyFSU
  • Keep Banner Application moving forward and on time
  • Consistent computer access across all academic areas
  • Support Microsoft Campus Agreement
  • Consolidate Residence Hall labs
  • Student computer support calls handled by TAC
  • Remote desktop management for problem resolution
  • Consolidate telephone service for FSU/GR and Kendall
  • Support for 24x5 computer operations services
  • Additional firewall services
  • Network infrastructure improvements