Enterprise and Application Services
Enterprise & Application Services (EAS) is a third level support group that has a wide variety of duties in support of the University's servers and systems.


  • Host the enterprise Windows and Linux-based servers (Dell and virtual)
  • Manage authentication services (Active Directory and Linux LDAP)
  • Support University Oracle and Microsoft SQL databases
  • Support enterprise applications (MyFSU, Banner, Blackboard, and the list goes on!)
  • Use reporting tools to create custom reports


We are proud to be a part of the foundation of Ferris State University to provide a great educational and working environment for our students, faculty, and staff.

There are four teams that make up EAS, each has its own functional specialties:


Applications Team


  • Are responsible for working with customers to upgrade, enhance, and analyze FSU's enterprise and department applications
  • Are responsible for the support of Banner, MyFSU, WebFocus, Kronos and approximately 50 other applications
  • Are responsible for EAS project management
  • Are responsible for enterprise wide reporting
  • Are responsible for website application support
  • Are responsible for integration between applications


Architecture Team


  • Are responsible for the data center
  • Are responsible for Active Directory
  • Are responsible for the Storage Area Network
  • Are responsible for quoting out, adding, moving and decommissioning hardware
  • Are responsible for implementing and monitoring backups
  • Are responsible for implementing and monitoring the virtual environment
  • Are responsible for the support of enterprise email/calendaring


E-Learning Team


  • Are responsible for the application support of Blackboard including all upgrades
  • Are responsible for all of the associated Building Blocks (add on modules to Blackboard) including all upgrades
  • Are responsible for Tegrity installation, support, and upgrades
  • Are responsible for the automation and manual creation of all course shells in Blackboard
  • Are responsible for working directly with both faculty, staff, and student customers related to Blackboard and its associated applications
  • Are responsible for managing the Blackboard website


System Administration Team


  • Are responsible for all in-house database installation, configuration, and administration
  • Are responsible for installing, configuring, and maintaining Microsoft Windows and Red Hat Enterprise Linux systems
  • Assist in the installation and patching of vendor supported applications
  • Are responsible for repairing hardware
  • Are responsible for identifying data retention for backups


If you have any questions about our services please contact the Technology Assistance Center at 231-591-4822.