|
Service Directory |
|
| Central Office | |
| Administrative Contact | Jennifer Thede; x-5346; thedej@ferris.edu |
| Data Security Access | Lori Henderson; x-2133; hendersl@ferris.edu |
| Project Management | Jim Cook; x-3565; cookji@ferris.edu |
| Service Management | Susan Cherry; x-2802; cherrys@ferris.edu |
| Chief Technology Officer | John Urbanick; x-2138; urbanicj@ferris.edu |
| Technology Assistance Center | |
| Tech Support Requests | x4822 (4TAC) or Toll Free 877.779.4822 |
| Password Problems | x4822 (4TAC) or Toll Free 877.779.4822 |
| Classroom Support | x4822 |
| New Employee Setups | x4822 or http://www.ferris.edu/techsupport |
| Cell Phone/Smart Phone Support | x4822 or http://www.ferris.edu/techsupport |
| Non-urgent Requests | tac@ferris.edu |
| Chat or Remote Support | http://www.ferris.edu/techsupport |
| Computer Equipment Resale Store | http://www.ferris.edu/techsupport |
| Hardware/Software Acquisition (eHSARF) | http://technet.ferris.edu/eHSARF |
| Technical Education & Outreach | http://www.ferris.edu/tactraining |
| Administrative Contact | Nate Wallace; x3035; wall31@ferris.edu |
| Student Technology Services | |
| Student Tech Support Requests | x4822 (4TAC) or Toll Free 877.779.4822 |
| Software & Hardware Sales | http://www.ferris.edu/sts or x2556 |
| Equipment Repair | http://www.ferris.edu/sts or x2556 |
| Remote Assistance | http://www.ferris.edu/techsupport |
| Administrative Contact | John Duman; x5345; dumanj@ferris.edu |
| Telecommunications | |
| Telecomm Support Requests | x2901 |
| Cell Phone Acquisition | Gary Lutz; x2904; lutzg@ferris.edu |
| Billing Inquiries | Brandon Eberts; x3861; eber2@ferris.edu |
| Cable TV | Allen Sutherby; x3596; sutherba@ferris.edu |
| Administrative Contact | Marlene Mohnke; x3867; mohnkem@ferris.edu |
| Enterprise & Application Services | |
| Enterprise Applications | |
| FerrisConnect Technical Support | x4822 or http://www.ferris.edu/ferrisconnect |
|
FerrisConnect Usage Support Faculty Center for Teaching & Learning |
x3826 or http://www.ferris.edu/fctl |
| MyFSU | Vicky Deur; x2133; deurv@ferris.edu |
| New Software Project Requests | http://www.ferris.edu/techsupport |
| Existing Software Support Requests | x4822 or http://www.ferris.edu/techsupport |
| Administrative Contact | Jennifer Thede; x3630; thedej@ferris.edu |
| Banner Report Requests | |
| Finance | Jon Dean; x2136; deanj8@ferris.edu |
| Student | Kathy Fisher; x5014; fisherk@ferris.edu Pat Frebes; x3108; frebesp@ferris.edu |
| Human Resources | Bobbie Landreth; x2667; landretb@ferris.edu |
| Financial Aid | Rob Wagner; x3091; wagn17@ferris.edu |
